Refund Policy


Store Return Policy


Customer Satisfaction is always our top concern at Coltrain Hardware and Garden Center.  As such, we will occasionally have to process a return for various reasons.

Our Return Policy is as follows:

All returns MUST be within 30 days of original purchase, with receipt, in original packaging, and in displayable and resalable condition if not damaged by the manufacturer.

We do NOT accept returns on:

  • Stihl Power equipment or batteries.
  • Any mixed paint.
  • Any cut-to-length pipe, wire, cable, chain, rope, or tubing.
  • Perishable food items.
  • Live plants.
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